My scanner just stopped working for no reason the other day. I could print, but not scan.
I was troubleshooting all of the error messages on Google.
Turning the computer off and then on.
Uninstalling and re-installng the HP Printer software.
Checking to see if I had the most current drivers.
Checking twain_32 (whatever that is)…
Someone who is so NOT computer literate suggested "Why don't you just contact HP directly?"
So, I did.
Though a chat forum on their website.
It took awhile, but the problem was I simply needed to unplug the printer and push the on/off switch for 30 seconds and then plug the printer back in.
I found out my printer is over 5 years old, but still works great.
I also found out that they do not provide any tech support for Macs, so I had to do all of this from the windows computer.
(The tech suggested upgrading…) I so will if I can't scan anymore…
I can now scan again. Who knew the solution was so simple???
Now everything is back to normal.
I like normal.
Normal feels good.